Privacy Policy

1. Information Collection

We collect personal information that you voluntarily provide to us when you register for an account, complete forms, or communicate with us. This may include, but is not limited to, your name, email address, telephone number, and other contact details.

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, operating system, and cookies.

2. Use of Information

The information we collect is used to:

• Provide, maintain, and enhance our services
• Facilitate communication between homebuyers and building professionals
• Personalize your experience on our platform
• Process transactions and manage your account
• Send you updates, newsletters, and promotional materials (which you can opt out of)
• Analyze usage patterns to improve our website and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Trusted third-party service providers who assist us in operating our website and providing our services
• Other users of the platform as necessary to facilitate communication and project collaboration
• Legal authorities when required by law or to protect our rights or the safety of others

Any third parties with whom we share your information are required to maintain the confidentiality and security of your data.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to restrict or object to certain processing activities
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Information" section.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take steps to remove such information.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

When we make significant changes to this policy, we will notify you through email or a notice on our website.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at privacy@homebuilder.chat.